Group Roles refer to the different levels of participation and administrative ability given to users in the context of a single group. There are technically five roles (Leader, Manager, Volunteer, Participant, and Inactive), though only four of them provide any degree of group-access to the user.
This is the easiest role to describe: it makes the user unable to access the group at all. An inactive user is still on the official roster of the group — which group Leaders and Managers and City Administrators can view — until the user is removed from the group entirely.
Volunteer & Participant
Volunteers and Participants are a far cry from the administrative roles in a group, as neither has any editing or administrative power. By and large, the two roles are identical, except for one subtle difference: Volunteers can view Leadership content, while Participants can not. This distinction primarily exists for service teams (and the Children's Ministry Module in particular). The Volunteer position allows church leaders to have both their volunteer team and the people they serve in the same group, without sacrificing the ability to communicate exclusively with volunteers.
Leader & Manager
There aren’t too many differences between a group Leader and a group Manager, but the differences that are there boil down to a simple statement: the Leader is the figurehead, and the Manager assists with group business. When there is only a leader, that person has all the following privileges. When someone with each Role is present in a group, though, their privileges break down as follows:
Has full editing privileges in the group
Is listed in all the reporting tools as the one responsible for the group
Receives the message from a Connect group when a new user is interested in visiting the group (in a Community group)
Receives the alert and either approves or rejects invitations sent from group participants to users outside the group
Receives a reminder to approve or reject requests to join the group
Receives an email to approve or reject requests to join the group
Can create, view, and interact with Leadership content
Dividing the work of group management this way takes busywork off the shoulders of the Leader, so he can get on with the business of leading his people.
Things To Remember
There is a special difference between Leaders, Managers, and Volunteers in the context of a Connect group. People given any of the three roles serve as Agents, but only Leaders and Managers have the ability to manage the assignments and roles of other participants.